Shipping policy

Shipping Policy - Yumea Cosmetics AB

Last updated: 2026-03-09

 

Delivery area

We currently deliver only within Sweden.

 

Carrier and delivery

Delivery is carried out by DHL to a service point. Tracking is included. When your order is shipped, you will receive a shipping confirmation email with a tracking number.

 

Delivery time

We normally process your order within 1 to 3 working days. Delivery then normally takes 1 to 3 working days depending on destination. During peak seasons or campaigns, handling and delivery may take longer; we will inform you if delays occur. As a consumer, you have the right to cancel the purchase at no cost if delivery is unreasonably delayed, meaning more than 30 days from the order date, unless otherwise agreed.

 

Shipping costs

We offer free shipping on orders over 499 SEK. For orders below this amount, a fixed shipping fee of 59 SEK is added, as shown at checkout.

 

Unclaimed parcels

If a parcel is not collected in time and is returned to us, we are entitled to charge a fee corresponding to our actual shipping and handling costs, currently up to 150 SEK.

 

Transport damage

If the parcel is clearly damaged when you collect it, report this at the service point and document the damage with photos, then contact our customer service. If the product has been damaged during transport, we will help you with an appropriate solution at no extra cost to you.

 

Contact

For questions about shipping, contact hej@yumea.se or +46 (0)10-430 02 32.